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The Work items list

Work items is the cross-project list of everything to do. Use it to triage across projects rather than opening each one.

Tab Purpose
Work items The list itself — the default.
Categories & fields Define the categories and custom fields items can use.
Email intake Turn incoming mail into work items.

Each row shows:

  • #ID — the item’s number, unique across the project.
  • Subject — the item title; select it to open the panel.
  • Status — New, In progress, Done, …
  • A checkbox to select rows for a bulk action.

Above the list, the filters switch the view:

  • New — items not started.
  • done — completed items.
  • assigned — items assigned to you.

Applies to VNClagoon+ 2026.09 and later.

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