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Record a contact's consent

The Consent / lawful basis section records why you are allowed to process this person’s data — consent, legitimate interest, contract or legal obligation.

  1. Open the contact and select Edit.
  2. Scroll to Consent / lawful basis.
  3. Choose the applicable basis in the dropdown — for example consent.
  4. Select Record consent.

The panel shows the recorded basis and the date. Until a basis is recorded the section reads No consent recorded, so a contact with no lawful basis is visible at a glance.

The Consent / lawful basis section of a contact

Applies to VNClagoon+ 2026.09 and later.

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